Business Etiquette and Professionalism
I can imagine that etiquette in business is a reasonable topic. This book is mainly about common courtesy with respect to titles, introductions, correspondence, etc. This book resembles more of a workbook than an actual advice book. The advice is simplistic and doesn’t really address modern office politics. The aspect of technology also puts this advice in question. Do you “friend” the boss on Facebook? Is email okay instead of a phone call?
Modern office politics is a minefield of potential missteps by both employers and employees. I think this particular book was a weeder shortly after it was published.